Refund Policy

We are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Eligibility: Items must be returned within 30 days of receipt. They must be unused, in the original packaging, and in the same condition that you received them.
• Process: Contact our customer service team at info@belleveux.com to initiate a return. You will receive instructions on how to send your item back.

Refunds

• Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 days.
• Non-Refundable Items: Gift cards and items marked as final sale.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@belleveux.com

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at info@belleveux.com

Contact Us

For any questions regarding your return or refund, please contact us.